I recently had a WD My Cloud drive stop working on me and had a huge panic when I realised my manual backing -up procedure was months out of date. I googled the problem (solid red light, if you’re interested) and was assured that the correct solution was to return to the manufacturer for a replacement.
This drive was, however, being used as my office server and therefore I needed it up and running asap. I decided therefore to open up the WD My Cloud case to remove the drive inside. Not the easiest thing to do, but I got there in the end.
As you can see in the picture above, it contained a WD Red NAS hard drive. Now, I wouldn’t reccommend WD for many things, but their NAS drives are considered the best, so I was confident that my data was still on there somewhere.
After putting the drive into my desktop PC various drives appeared automatically, but don’t click on any of them as Windows would very much like to reformat them (!) – instead download TestDisk – a clever piece of data recovery software that will read the drives and copy out the files you want recovered.
More then that, it can also see files that have been deleted, but not over-written. This allows you to recover files you deleted accidentally.
I have a new server in the office now – one with a proper automatic backup facility. But it’s good to know that free software like TestDisk exists – you never know when it will be needed again!